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Customer Acquisition vs. Retention: Which Is More Important for SaaS Startups?
Many new entrepreneurs believe customer acquisition is the key driver of revenue grow, but they aren't entirely right.
Nov 6, 20246 min read

9 Customer Success Metrics for Growing SaaS Startups
Explore the SaaS customer success metrics that can help your startup move from one growth stage to the next.
Oct 17, 20248 min read

The SaaS Startup's Guide to Cohort Analysis
Cohort analysis can provide answers to critical questions that guide effective SaaS growth strategies. Here's how to do them.
Oct 9, 20247 min read


How to Calculate Customer Acquisition Cost (CAC) for SaaS
We explain SaaS CAC and how you can optimize it to grow a healthy, sustainable startup that's ready to scale.
Jun 10, 20245 min read


How to Measure Your Way to Product-Market Fit
Learn how to measure product-market fit and why it matters in this comprehensive guide. Discover the key SaaS metrics to show investors.
May 8, 20247 min read


5 Ways to Reduce Customer Churn for Your SaaS Startup
Customer churn is a key metric for assessing the health of a SaaS business. Theses strategies can help you reduce and minimize churn.
Aug 17, 20234 min read


How to Calculate Your SaaS Startup's Customer Churn Rate
Calculate your customer churn rate (CCR) to understand if your customers are happy and you're meeting their needs. We show you how.
Aug 12, 20232 min read


SaaS Customer Lifetime Value (LTV) Explained
Customer lifetime value (CLV) can tell you a lot about your SaaS business. Learn how to calculate and analyze this important metric.
Jun 29, 20232 min read


SaaS LTV to CAC Ratio Explained
The LTV to CAC Ratio shows how efficiently you're spending money to acquire and retain customers. Learn to calculate this key SaaS metric.
Jan 19, 20225 min read


Why Disqualifying Potential Customers is an Effective Startup Growth Strategy
You probably pulled a face when you read the headline for this article. We all know it’s counterintuitive to be disqualifying potential...
Jan 7, 20207 min read


How to Create a Successful SaaS Marketing Strategy for Your Startup
With the entry barrier to starting a SaaS company at an all-time low, startups are finding it increasingly difficult to plan and...
Dec 9, 20197 min read


Strategies for Improving Your SaaS Conversion Rate
New customers are critical for growing a successful SaaS startup. Until you have a solid customer base producing sufficient recurring...
May 14, 20195 min read


SaaS Pricing: When to Use a Freemium Model
A freemium pricing model can work for some SaaS businesses. Is it right for your startup?
Feb 26, 20193 min read


2 Key Strategies to Attract New Customers
How can you attract new customers? It’s the $84 million question. And there’s no single answer. There are a variety of approaches, and...
Dec 2, 20183 min read
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