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Net Revenue Retention (NRR), the Most Powerful Metric in SaaS
"Growth at all costs" is no longer the mantra in tech. Today, the real winners achieve sustainable growth. If you're running a SaaS or subscription-based business, you live and die by retaining and expanding customer accounts. Without a good measure of how your core business is expanding and contracting, your startup could find itself in serious financial trouble you didn't expect.
5 min read

Should Bootstrapped Startups Avoid Debt?
Bootstrapping a startup and building a sustainable business not only requires disciplined cash flow management but also careful management of expenses—you have to be laser-focused on where every dollar goes. Financial flexibility is a luxury that bootstrappers often don’t have. A little extra cash can go a long way. Is debt right for you?
7 min read

What Is Scaling in Business, and How Is It Different from Growth?
Two of entrepreneurs’ favorite topics are growing and scaling a business. The words are thrown around a lot, and the enthusiasm with which they’re used often exceeds the accuracy. Many people use the words growth and scaling in business interchangeably, but there's a crucial difference. We explain.
3 min read

Customer Acquisition vs. Retention: Which Is More Important for SaaS Startups?
Many new entrepreneurs believe customer acquisition is the key driver of revenue grow, but they aren't entirely right. Retaining customers is equally, if not more, important than customer acquisition, especially when you don't have many to lose! Which is more important for your growing SaaS business?
6 min read

9 Customer Success Metrics for Growing SaaS Startups
Sometimes it feels like there is an overwhelming number of metrics you should be tracking for your SaaS startup. They all have their place, but customer success metrics provide some of the most actionable insights for building successful SaaS products. Explore the SaaS customer success metrics that can help your startup move from one growth stage to the next.
8 min read

The SaaS Startup's Guide to Cohort Analysis
Cohort analysis can provide answers to critical questions that guide effective SaaS growth strategies. Do customers you acquired last month act differently than ones you signed up the month prior? Do users who responded to a discount or promotion behave differently than those who purchased at full price? We show you how to get do a cohort analysis and apply the insights to grow smarter.
7 min read


SaaS Financing Options to Fund Your Startup in 2025
Don't let opportunities pass you by! Check out these SaaS-friendly funding solutions to extend your runway and help your startup grow.
5 min read


Benefits to Securing Funding Prior to the End of the Year
Growing startups need capital to maintain growth and cash runway. Here are 3 reasons founders look to secure funding before the new year.
4 min read

How to Calculate and Improve SaaS Revenue Churn
Smart strategic decisions require knowing how much revenue your customers are bringing in, and more importantly, how much is churning out.
6 min read


How to Analyze SaaS Churn: Revenue vs. Customer Churn Rates
The difference between customer and revenue churn is what your business is losing: customers or cash. Learn to analyze these SaaS metrics.
3 min read


What Is Customer Research and Why Is It Important for Startups?
Everything you need to know about customer research and the methods for conducting it at a SaaS startup.
8 min read

B2B SaaS Startup Benchmarking 2020-2023
Explore the latest SaaS benchmarking trends. We analyze private B2B SaaS startup revenue growth rates, salary costs, churn, and more.
7 min read


When and How Often to Increase SaaS Prices
Raising SaaS prices is the most effective way to increase revenue. When do you raise them and how do you do it? We've got answers.
7 min read


Creating Realistic Financial Projections for Your Startup
Follow these principles for building aggressive, yet realistic financial projections for your startup when raising capital from investors.
5 min read


How to Measure Your Way to Product-Market Fit
Learn how to measure product-market fit and why it matters in this comprehensive guide. Discover the key SaaS metrics to show investors.
7 min read


How to Grow a SaaS Business, Fast
Consider the following SaaS growth strategies to increase your revenue as well as your growth rate.
7 min read

CAC Payback Period Explained
Learn how to calculate your customer acquisition cost (CAC) ratio so you can measure the effectiveness of your sales and marketing efforts.
4 min read


SaaS ARR: What It Is and How It's Calculated
Learn best practices for calculating annual recurring revenue (ARR), a critical metric for SaaS businesses.
4 min read


SaaS EBITDA Margins and The Rule of 40
What is a good EBITDA margin for a SaaS startup, and what does the Rule of 40 tell you about your business? Get the answers here.
5 min read


SaaS Gross Margins and How to Increase Yours
What's a good gross margin for SaaS startups? Compare yours to SaaS industry benchmarks and learn how to increase your profit margin.
4 min read
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